Customer Acquisition

For energy companies, the basics of the business are to cost effectively target the right prospects, treat valuable customers well and manage commitments within the context of the supply portfolio. NirvanaSoft offers a complete, auditable record of the transition of prospects to a customer relationship and the commitments made at each stage of the sales process.

NirvanaSoft stores prospect information (credit, service and logistics) and generates requests for pricing data (usage) and customer switch requests. NirvanaSoft provides an auditable record of sales and marketing events, contract commitments and visibility to energy flow dates accessible for online inquiry, web self service, integration and reporting/analysis.